Welcome to WSS - Warranty Support Specialist
At WSS, we specialize in simplifying warranty recovery processes for CAT Engines, Heavy construction Equipment, Aggregate Crushers and Screeners and more... Businesses in Located in Worcester, Massachusetts. Our team is dedicated to providing efficient and effective solutions to help you navigate the complexities of warranty claims.
Services
What do we do?
We Simplify the Warranty Recovery Process!
Many dealerships struggle with time or personnel to navigate OEM manufacturers' complicated warranty claim processes, often leading to late submissions and denied claims. As a result, dealerships are unable to recover the repair expenses. This can add up fast and become very costly. Don't leave money on the table!
WSS Claim Management service takes care of all your warranty needs from claim submission to settlement tracking,
We are dedicated in recovering all labor, parts, and miscellaneous expenses incurred during the repair process, thereby enhancing the profitability of your service department.
Maximizing recovery opportunities!
Why partner with a Warranty Outsourcing Service
Outsourcing warranty management allows your internal resources to focus on delivering exceptional customer service. When customers consistently experience a smooth, hassle-free warranty process, they develop a deep sense of trust and loyalty towards your brand. Satisfied customers become passionate advocates, sharing their positive experiences and contributing to a stellar reputation that sets you apart from the competition. This is a win-win solution for everyone involved.
Billing only occurs after the claim settlements is received.
"Money in the Bank"
All correspondences are confidential.
Only get billed for the claims that we handle. No fixed monthly billing.
We offer several different levels of service.
WSS Services...
- WSS is dedicated to recovering all labor, parts, and miscellaneous expenses incurred during the repair process, thereby enhancing the profitability of your service department.
- Follow all OEM practices.
- Product Registrations
- Track Safety Service Letter/Campaigns for units in your territory.
- Parts Retention tracking,
- Extended Warranty
- Work with your service department on collecting needed documentation and consulting on the warranty process.
- Claim review and submission
- Claim and settlement tracking
- Goodwill form submittal for short/paid or contested claims, and Work with District Rep on possible goodwill.
- Repair vs Replacement
- And more...
“Warranty Recovery Made Simple”
Contact us
Have questions or would like more info? Feel free to reach out to us by filling out the contact form below.
Location
WSS "Warranty Support Specialist"
Worcester, Massachusetts, United States
Email: warrantyclaimspecialist@gmail.com
Call or Text: 508-348-9661
About us
WSS, or Warranty Support Specialist, is a leading construction support company based in Worcester, Massachusetts. We are dedicated to simplifying warranty recovery processes for construction businesses by providing expert guidance and solutions.