Welcome to WSS - Warranty Support Specialist
At WSS, we specialize in simplifying warranty recovery processes for CAT Engines, Heavy Equipment, and Aggregate Equipment. Our team is dedicated to providing efficient and effective solutions to help you navigate the complexities of warranty claims.
Services
What do we do?
We Simplify the Warranty Recovery Process!
Many dealerships struggle with time or personnel to navigate OEM manufacturers' complicated warranty claim processes, which often leads to late submissions and denied claims. As a result, dealerships are unable to recover the repair expenses, which can add up fast and become very costly.
Don't leave money on the table!
WSS Claim Management service takes care of all your warranty needs from claim submission to settlement tracking,
We are dedicated in recovering all labor, parts, and miscellaneous expenses incurred during the repair process, thereby enhancing the profitability of your service department.
Maximizing recovery opportunities!
Why partner with a Warranty Outsourcing Service
Outsourcing warranty management allows your internal resources to focus on delivering exceptional customer service. When customers consistently experience a smooth, hassle-free warranty process, they develop a deep sense of trust and loyalty towards your brand. Satisfied customers become passionate advocates, sharing their positive experiences and contributing to a stellar reputation that sets you apart from the competition. This is a win-win solution for everyone involved.
* You will be working with an experienced Warranty Specialist,
* Billing occurs after the claim settlement is received.
"Money in the Bank"
* No, monthly charges. You only get billed for the claims that WSS handles.
* WSS offers a variety of services *
We provide solutions that are customized to your unique preferences.
Please reach out to learn more.
WSS Services...
- WSS is dedicated to recovering all labor, parts, and miscellaneous expenses incurred during the repair process, thereby enhancing the profitability of your service department.
- Follow all OEM practices.
- Product Registrations
- Track Safety Service Letter /Campaigns for units in your territory.
- Claim review and submission
- Claim and settlement tracking
- Repair vs Replacement
“Warranty Recovery Made Simple”
Additional Services
- Service Billing
- Project Management
- AP/AR
- Service Operations
- Research and more...
Contact us
Have questions or would like more info? Feel free to reach out to us by filling out the contact form below.
Location
WSS "Warranty Support Specialist"
Worcester, Massachusetts, United States
Email: Shantel@warrantysupportspecialist.com
Call or Text: 508-348-9661
About WSS
WSS, is a Warranty Outsourcing Service Specializing in CAT Engines, Heavy Equipment, and Aggregate Equipment
Email: Shantel@warrantysupportspecialist.com
Call or Text: 508-348-9661